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Checklist for the ACT stage

As mentioned earlier, the ACT stage makes the actual changes during project implementation to ensure that the targets are met, following up on suggestions for improvement made earlier in the CHECK stage.

The main question at this stage is: “How to adjust the action plan and/or projects in order to meet its/their eventual targets?”.



The first TO DO is relate suggestions for improvements and amendments to the final objectives and overall ambitions of the city administration and other relevant stakeholders in the quadruple helix. Sometimes, this might entail a review of the earlier established targets, which are supposed to reflect these final objectives and overall ambitions. After that, the city administration and the key stakeholders must select and agree upon the most appropriate and feasible improvements and amendments, based on the recommendations of the implementation team, and with wider consultation of other partners within the quadruple helix. When the agreed improvements and amendments have been implemented, the project team will regularly report on them to the city administration and stakeholders. Importantly, critical success factors for the project or action plan in relation to its context should be identified, as this is of key importance for scaling up and replication in future. And lastly, specific operations will need  adaptation and fine-tuning based on evaluation, with the help of a permanent improvement loop.

6

STAGE 6: ACT

Question:

How to adjust the action plan and/or projects in order to meet its eventual targets?

TO DO 1: RELATE SUGGESTIONS FOR IMPROVEMENTS AND AMENDMENTS TO THE GOALS AND AMBITIONS
of the city administration and other relevant stakeholders in the quadruple helix
TO DO 2: SELECT AND AGREE UPON THE MOST SUITABLE IMPROVEMENTS AND AMENDMENTS
based on the recommendations of the implementation team, in consultation with the quadruple helix
TO DO 3: IMPLEMENT PROPOSED CHANGES
by city administration and relevant stakeholders
TO DO 4: REGULAR REPORTING
by the project team to the city management team
TO DO 5: IDENTIFY CRITICAL SUCCESS FACTORS
for the project related to the context of the project
TO DO 6: ADAPTATION AND FINE-TUNING
of specifi c operations based on evaluation in permanent improvement loop

Tools & standards

TOOLS:
• traditional project management tools, such as contingency plans for risks
STANDARDS:
• ISO 37101 Quality Management Systems
Approach
• ISO 37104 series

Output

amendments and improvements realised, lessons learned

Useful tools for the ACT stage consist mainly of traditional project management tools, such as contingency plans for risks. Important standards for this stage are: ISO 37101 Quality Management Systems Approach, and ISO 37104 series. 

Following the checklist of TO DO’s will result in amendments and improvements being realised, and lessons learned for future action plans or projects, not only within the city’s jurisdiction, but also in other cities.