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List of acronyms

AIT: Austrian institute of Technology BAU: Business as usual scenario

BEI: Baseline Emission Inventory BIM: Building Information Model

BSI: British Standard Institutions CAPEX: Capital Expenditures

CEM:  Customer Experience Management

CEN:  European Committee for Standardization

CENELEC: European Committee for Electrotechnical Standardization

CHP: Combined Heat Power

CMS: Content Management System

CoM: Covenant of Mayors for Climate and Energy

CoP: Conference of Parties

eea: European Energy Award

EC: European Commission

EEA: European Environmental Agency

EIP-SCC: European Innovation Partnership for Smart Cities and Communities ESOs: European Standardisation Organisations

ESCO: Energy Service Company

ETSI: European Telecommunications Standards Institute

EU: European Union

FP9: Framework Programme 9

GDP: Gross Domestic Product

GDPR: General Data Protection Regulations

GHG: Green House Gas

GIS: Geographical Information System

H2020: Horizon2020

IAO: Fraunhofer-Institut fur Arbeitswirtschaft und Organization

ICT: Information and Communication Technology

IoE: Internet of Everything

IoT: Internet of Things

IPPR: Integrated Planning, Policies and Regulation

IT: Information Technology

ITS: Intelligent Transportation System

JPI: Joint Programming Initiative

JRC: Joint Research Center

KIC: Knowledge and Innovation Communities

KPI: Key Performance Indicators

MADM: Multiple Attribute Decision Making

NGO: Non-Governmental Organization

NTNU: Norwegian University of Science and Technology

OPEX: Operational Expenditures

PB: Participatory Budgeting

PCP: Pre-Commercial Procurement

PPI: Public Procurement of Innovation Solutions

PPP: Public Private Partnership

PSC: Public Sector Comparator

PV: Photovoltaic

RES: Renewable Energy Systems

ROI: Return On Investment

RTO: Research and Technology Organisation

SaaS: Software As a Service

SCGP: Smart City Guidance Package

SCIS: Smart Cities Information System

SDGs: Sustainable Development Goals

SEAP: Sustainable Energy Action Plan

SEC: Smart Energy City

SECAP: Sustainable Energy and Climate Action Plan

SET: Strategic Energy Technology

SMEs: Small and Medium Enterprises

SUMP: Sustainable Urban Mobility Plan

SWOT: Strength Weaknesses Opportunities Threats

TNO: Nederlandse Organisatie voor Toegepast Natuurwetenschappelijk Onderzoek

UDP: Urban Data Platform

UN: United Nations

VTT: Technical Research Centre of Finland